Old House At Home - Pub & Carvery
193 Lordswood Rd, Harborne, Birmingham B17 8QP
+441214278756
Contacts
193 Lordswood Rd, Harborne, Birmingham B17 8QP
https://www.greeneking-pubs.co.uk/pubs/west-midlands/old-house-at-home/
Description
Old House at Home Pub & Carvery in Harborne | Greene King Pubs
The Old House At Home is a traditional style pub restaurant located in Harborne, 3 miles from the centre of Birmingham.
Features
- Takeaway
- Delivery
- Wheelchair-accessible entrance
- NFC mobile payments
- Dine-in
- Beer
- Wine
- Cosy
- Groups
- Accepts reservations
- Sport
- Wheelchair-accessible lift
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Alcohol
- Seating
- Toilets
- Wi-Fi
- Casual
- Debit cards
- Wheelchair-accessible car park
- Staff required to disinfect surfaces between visits
- Cocktails
- Spirits
- Outdoor seating
- Fast service
- Outside food allowed
- Food
- Quiz night
- Great bar food
- Bar games
Map
Reviews
Ro Maley
16.09.2022
Poorly cooked food resulted in food poisoning. Steak was thin and had a strange appearance. Pepper sauce tasted like cleaning product & I had this changed during meal,not before it had covered my steak. Called restaurant to speak to manager. Case put to GM Dean Taylor. They then would not accept my complaint without a stool sample from my GP! Despite serious sickness/diarrhoea/stomach cramps. I was told food poisoning takes 24 hours to develop (not true see NHS as it can take up to an hour-it was around 3 in my case). I was then accused of changing my story as I wasn’t sure if it was the steak or pepper sauce. It has been insinuated that I want a refund as I didn’t want to pay for my meal! It was also said I’ve picked up a bug from elsewhere. Absolute deniability & disgusting customer service. I’ve never had such a poor experience in my life. Very combative approach as the manager did suggest that they must take food poisoning seriously, they did not want a complaint in this respect.
★ ☆ ☆ ☆ ☆